AI & Automation
Production AI you can actually ship.
LLM-powered systems, autonomous agents, and intelligent automations that take real work off your team's plate — measured, evaluated, and safe to put in front of customers.
AI Automation Systems
Replace repetitive knowledge work with reliable, evaluated AI flows.
End-to-end automations where an LLM, paired with the right tools and guardrails, completes a structured business task without a human in the loop. Built with explicit success criteria, eval harnesses, and observability.
AI Agents
Multi-step agents that take actions, not just generate text.
Tool-using agents that browse, query, write, and call internal APIs to finish a task. Designed with bounded autonomy: explicit tool catalogs, scoped permissions, and verifier loops.
RAG Knowledge Bases
Grounded answers from your private documents, with citations.
Retrieval-augmented systems over your contracts, wikis, support history, or product docs. Hybrid lexical + semantic retrieval, reranking, and citation-grounded responses — not freestyle hallucination.
AI Chatbots
Conversational interfaces that handle real workflows.
Chat surfaces — embedded on your site, in Slack, or inside your product — that resolve customer or employee questions through a combination of RAG, tool use, and structured handoff.
Document AI
Extract structured data from messy PDFs, invoices, and contracts.
OCR + LLM pipelines that turn unstructured documents into structured data your systems can use. Built with confidence scoring, human-review queues, and per-field accuracy targets.
AI Customer Support
First-response automation that actually deflects tickets.
RAG-grounded support bots, smart ticket routing, suggested-reply tools for agents, and post-conversation analytics. Engineered to reduce mean-time-to-resolve, not to brag about ticket deflection rates.
AI Reporting Systems
Narrative reports generated from your raw data.
LLM-driven systems that translate dashboards, logs, or transactional data into readable summaries — weekly business reviews, customer-account briefs, anomaly write-ups — scheduled and delivered automatically.
Internal AI Copilots
Role-specific copilots embedded in the tools your team already uses.
Custom copilots for sales, ops, finance, or engineering — surfaced directly inside CRMs, internal apps, or VS Code. Grounded in your data, scoped to the role, and instrumented for ROI measurement.
Workflow Automation
Cross-system automations that work even when LLMs aren't enough.
Glue layers connecting your CRM, accounting, ticketing, billing, and ops tools — with conditional logic, retries, and observability. AI nodes where they add value, deterministic code everywhere else.